Ace165 Terms and Conditions – Everything You Need to Know Before You Play

Ace165 is an online gaming platform serving users in Bangladesh and other approved regions. These terms and conditions apply to the ace165 website, mobile app, and all associated services.

By creating an account, logging in, or using any service on ace165, you confirm that you have read, understood, and agreed to these terms and conditions. ace165 reserves the right to amend these terms at any time.

All ace165 services are for personal and recreational use only. Using any ace165 service for commercial purposes is strictly prohibited.

• Ace165 reserves the right to modify or discontinue its services at any time without prior notice.
• The latest version of ace165's terms and conditions is always the version in effect.
• In these terms and conditions, "ace165", "we", and "our" refer to the entity operating the ace165 platform.
• A user refers to any individual who has registered an account or is using the services on ace165.

To register an account on ace165, you must provide accurate and complete information. Creating an account with false or incorrect details is a violation of ace165's rules and may result in account termination.

Each individual may hold only one account on ace165. If multiple accounts belonging to the same person are detected, ace165 reserves the right to close all such accounts and forfeit any funds held in them.

• The mobile number provided at registration must be active and belong to you personally.
• It is the user's responsibility to keep their account password confidential.
• Any suspicious activity on your account must be reported to ace165 immediately.
• Ace165 may require users to complete a KYC (Know Your Customer) verification process to confirm their identity.
• To update any information provided at registration, please contact ace165 support.

Ace165's services are available only to 18 years of age or older For individuals only. No person under the age of 18 may use ace165. Any violation of this rule will result in immediate account closure.

Ace165 may request a national ID or other valid identity document for age verification at any time. ace165 reserves the right to place withdrawals on hold until verification is complete.

• Users of ace165 must comply with all applicable laws in their country.
• Accessing ace165 from any region where online gaming is prohibited is strictly forbidden.
• Ace165 employees are not permitted to place bets on the platform.

Deposits on ace165 must be made using approved payment methods, including Mobile Banking, Nagad, and Rocket. ace165 does not charge any additional fees for deposits, though the payment provider's own charges may apply.

Funds deposited on ace165 may only be used for gaming purposes. Deposited funds are kept secure within the ace165 system.

• Minimum and maximum deposit limits are set by ace165 and are subject to change.
• Depositing to ace165 from a third-party account is strictly prohibited.
• Ace165 reserves the right to verify any suspicious payments and may place a hold on transactions if necessary.
• Ace165 complies with all international regulations on anti-money laundering.

Your account must be fully verified before you can withdraw winnings from ace165. Withdrawals are typically processed within 24 to 72 hours.

The payment method used for a withdrawal must match the one used for the original deposit. ace165 may request additional documentation to verify a withdrawal if necessary.

• Minimum and maximum withdrawal limits are stated on the ace165 platform.
• To withdraw winnings derived from a bonus, the applicable wagering requirements must be fulfilled.
• Ace165 may place withdrawals from suspicious accounts on hold pending investigation.
• Ace165 may cancel a withdrawal if false information has been provided.

Every bonus and promotional offer on ace165 comes with its own specific terms. Before claiming any bonus, you must read the full conditions for that offer on the ace165 promotions page.

Ace165's Welcome Bonus For new members making their first deposit only. If the same individual attempts to claim bonuses through multiple accounts, all bonuses will be forfeited.

• Bonus funds cannot be withdrawn directly — the applicable wagering requirements must be met first.
• Ace165 may modify or cancel any bonus offer at any time.
• Ace165 determines whether multiple bonus offers may be used simultaneously.
• Bonus funds may not be transferred without ace165's approval.
• In any bonus-related dispute, ace165's decision shall be considered final.

All games on ace165 are powered by a certified Random Number Generator (RNG), ensuring every outcome is completely random and not predetermined. ace165's game fairness is regularly audited by independent third parties.

All games on ace165 — including Live Casino, slot games, and bingo — have their own rules, which are displayed before the game starts. Users are advised to read the rules before playing.

• Ace165 reserves the right to void any abnormal winnings resulting from a technical error on the platform.
• If your internet connection drops during a game, the last result recorded in the ace165 system will apply.
• In the event of a dispute over a game result, ace165's server logs will serve as the definitive record.

The following activities are strictly prohibited on ace165. Any violation may result in permanent account closure and forfeiture of the account balance.

• Operating multiple accounts — Holding two or more ace165 accounts under the same identity.
• Bonus Abuse — Attempting to withdraw funds without meeting the bonus wagering requirements.
• Fraudulent Activities — Using hacking tools, software bots, or any form of automation.
• Money Laundering — Attempting to launder illicit funds through the ace165 platform.
• Using another person's account — Playing games or conducting transactions using another person's ace165 account.
• Platform Attacks — Attempting to compromise the security of the ace165 system.

Users may close their account at any time by contacting ace165 support. Prior to closure, the opportunity to withdraw any valid remaining balance will be provided.

Ace165 reserves the right to temporarily or permanently suspend any account at its sole discretion, particularly in cases of terms and conditions violations.

• As part of Responsible Gaming, users may request self-exclusion at any time.
• To reopen a closed account, you must submit a request to ace165 support.
• For permanently forfeited accounts, ace165's decision is final.

Ace165 is not liable for any direct or indirect losses arising from use of the platform. Users are solely responsible for the outcome of their gaming activity.

While ace165 makes every effort to minimise disruption, it cannot accept full liability for losses caused by server downtime, technical faults, or issues with third-party payment providers.

• Ace165 is committed to maintaining high service quality, though 100% uptime cannot be guaranteed.
• Ace165's liability is limited in cases of issues caused by third-party game providers.

Ace165 takes the privacy of users' personal information very seriously. The collection, use, and storage of data are governed by ace165's Privacy Policy privacy policy. For more details, please read the ace165 privacy policy.

• Ace165 does not sell user data to third parties.
• Information may be disclosed to the relevant authorities when required by law.
• Ace165 stores all user data securely on encrypted servers.

Ace165 may update these terms and conditions at any time. For major changes, ace165 will endeavor to notify registered users. However, the latest version published on the ace165 website is always the version in effect.

Continued use of ace165 constitutes acceptance of the updated terms and conditions. If you have any questions or concerns, [email protected] Reach us at the address below.