Ace165 Privacy Policy – Our Commitment to Protecting Your Information

Ace165 is a trusted online gaming platform serving users in Bangladesh and beyond. Our Privacy Policy is designed to ensure full protection of your personal information. We believe your data belongs to you — ace165 uses it only to the extent necessary to provide our services.

This Privacy Policy applies to the ace165 website, mobile app, and all related services. Using ace165 means you have read and agreed to this policy. If you have any questions, you can reach the ace165 support team at any time.

Ace165 follows international data protection regulations and applies the highest technical and administrative measures to safeguard user privacy.

Ace165 collects user information through various means, always with the goal of improving service quality and ensuring security. ace165 never collects more information than is necessary.

Directly Collected Data: Information you provide at registration — such as your name, mobile number, date of birth, and payment details.

Automatically Collected Data: Information related to your device, browser, IP address, and usage patterns while using ace165.

Ace165 uses collected information solely for specified purposes. ace165 never sells or shares user data with third parties for commercial purposes.

How ace165 uses your information:

• Account Management — To support registration, login, and account security.
• Payment Processing — To process deposits and withdrawals.
• Customer Support — To resolve issues and provide assistance.
• Promotions & Bonuses — To deliver relevant offers to you.
• Fraud Prevention — To detect and prevent suspicious activity.
• Legal Obligations — To meet regulatory requirements.
• Service Improvement — To improve the quality and performance of the ace165 platform.

Ace165 does not send any marketing messages without user consent. You can opt out of ace165 marketing communications at any time.

Ace165 uses cookies on its website and app to enhance the user experience. Cookies are small data files stored in your browser.

Ace165 uses three types of cookies:

• Essential Cookies — Essential for core ace165 functionality. Used to maintain login sessions and ensure platform security.
• Performance Cookies — To analyze how ace165 is being used. This data is fully anonymized.
• Preference Cookies — To remember your language and display preferences. ace165 remains fully usable even if this cookie is disabled.

You can manage or disable ace165 cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain ace165 features.

Ace165 may share information with third parties in specific circumstances and on a limited basis. Any such sharing is always governed by ace165's Privacy Policy and applicable legal requirements.

• Payment Provider — Payment providers such as Mobile Banking, Nagad, and Rocket receive the necessary information to process transactions. They operate under a confidentiality agreement with ace165.
• Game Providers — Game providers on the ace165 platform only receive gaming-related data.
• Regulatory Authority — Where legally required, ace165 is obligated to share information with the relevant authorities.
• Investigative Authority — Information may be shared with law enforcement in connection with investigations into fraud or criminal activity.

Ace165 retains user information only for as long as necessary. While your account is active, your data is stored securely on ace165's servers.

• Even after account closure, ace165 may retain certain information for a specified period (typically 5 years) as required by law.
• Financial transaction records are retained by ace165 for the long term in accordance with regulatory requirements.
• Ace165 automatically deletes gaming history after a set period.
• If you request account deletion, ace165 will remove all data not subject to legal retention requirements.

All ace165 data is stored on secure servers protected by SSL/TLS encryption.

Every registered ace165 user retains a number of rights regarding their personal data. ace165 respects these rights and is committed to upholding them.

• Right to Access Your Data — You can request to know what information ace165 holds about you.
• Right to Rectification — You may request that incorrect or outdated information be updated on ace165.
• Right to Erasure — You may request deletion of your data beyond what is required by legal obligations.
• Right to Object to Data Processing — You may object to ace165 using your data for specific purposes.
• Data Portability — You can request your data from ace165 in a readable format.
• Marketing Opt-Out — The right to opt out of marketing communications from ace165.

To exercise any of these rights, contact the ace165 support team. ace165 typically processes such requests within 30 days.

Ace165 is strictly not intended for anyone under 18. ace165 does not knowingly collect information from minors. Age verification is mandatory during the ace165 registration process.

• If a user is found to be under 18, ace165 will immediately close that account.
• Any information inadvertently collected from minors will be removed by ace165.
• If a parent or guardian believes their child is using ace165, please contact ace165 support.

Ace165 uses industry-leading technology to protect user data. ace165's security framework is built on multiple layers of protection.

• SSL/TLS Encryption — All data transfers on ace165 are fully encrypted.
• Firewall Protection — ace165 servers are protected by advanced firewalls.
• Two-Factor Authentication — Two-factor authentication is available for your ace165 account.
• Regular Security Audits — The ace165 system is regularly audited by independent third parties.
• Limited Access — Only authorized ace165 staff have access to user information.
• Data Backup — ace165 maintains regular secure backups to ensure no data is lost.

Ace165 would like to remind you — no method of transmission over the internet is 100% secure. Keep your password strong and never share it with anyone.

Ace165 may update this Privacy Policy at any time. For significant changes, ace165 will endeavor to give registered users advance notice. The latest version published on the ace165 website is always the one in effect.

For any questions or concerns about the Privacy Policy, contact the ace165 support team. Email: [email protected] — The ace165 support team is available 24/7.

• Continuing to use ace165 means you accept the updated Privacy Policy.
• The date of any Privacy Policy update will always be shown at the top of the page.
• Any user who does not agree to a policy change will have the option to close their ace165 account.